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Handbook on Child Support Enforcement

Consumer Information Center: Handbook on Child Support Enforcement

Giving Hope and Support to
America's Children

U.S. Department of Health and Human Services
Administration for Children and Families
Office of Child Support Enforcement
Washington, D.C. 20447

APPENDIX

GLOSSARY OF CHILD SUPPORT ENFORCEMENT TERMS

administrative procedure - method by which support orders are made and enforced by an executive agency rather than by courts and judges

Aid to Families with Dependent Children - assistance payments made on behalf of children who don't have the financial support of one of their parents by reason of death, disability, or continued absence from the home; known in many States as ADC (Aid to Dependent Children)

arrearages -unpaid child support for past periods owed by a parent who is obligated to pay

assignment of support rights -a person receiving public assistance agrees to turn over to the State any right to child support, including arrearages, paid by the obligated parent in exchange for receipt of a cash assistance grant and other benefits

complaint -written document filed in court in which the person initiating the action names the persons, allegations, and relief sought

consent agreement -voluntary written admission of paternity or responsibility for support

custodial parent -person with legal custody and with whom the child lives; may be parent, other relative, or someone else

custody order -legal determination which establishes with whom a child shall live

default -failure of a defendant to appear, or file an answer or response in a civil case, after having been served with a summons and complaint

default judgment -decision made by the court when the defendant fails to respond

defendant -person against whom a civil or criminal proceeding is begun

electronic funds transfer -transfer of money from one bank account to another or to a CSE Agency

enforcement -obtaining payment of a child support or medical support obligation

Federal Income Tax Offset Program -a program under the Federal Office of Child Support Enforcement which makes available to State CSE Agencies a route for securing the tax refund of parents who have been certified as owing substantial amounts of child support.

Federal Parent Locator Service (FPLS) -a service operated by the Federal Office of Child Support Enforcement to help the States locate parents in order to obtain child support payments; also used in cases of parental kidnapping related to custody and visitation determinations; FPLS obtains address and employer information from Federal agencies

Federally-assisted Foster Care -a program, funded in part by the Federal government, under which a child is raised in a household by someone other than his or her own parent

finding -a formal determination by a court, or administrative process that has legal standing

Full Faith and Credit -doctrine under which a State must honor an order or judgement entered in another State

garnishment -a legal proceeding under which part of a person's wages and/or assets is withheld for payment of a debt

genetic testing -analysis of inherited factors (usually by blood or tissue test) of mother, child, and alleged father which can help to prove or disprove that a particular man fathered a particular child

guidelines -a standard method for setting child support obligations based on the income of the parent(s) and other factors as determined by State law

immediate wage withholding -automatic deductions from income which start as soon as the agreement for support is established (see wage withholding)

jurisdiction -legal authority which a court has over particular persons, certain types of cases, and in a defined geographical area

legal father -a man who is recognized by law as the male parent

lien -a claim upon property to prevent sale or transfer until a debt is satisfied

long arm statute -a law which permits one State to claim personal jurisdiction over someone who lives in another State

Medicaid program -federally funded medical support for low income families

medical support -legal provision for payment of medical and dental bills

noncustodial parent -parent who does not have primary custody of a child

obligation -amount of money to be paid as support by the responsible parent and the manner by which it is to be paid

offset -amount of money taken from a parent's State or Federal income tax refund to satisfy a child support debt

order -direction of a magistrate, judge or properly empowered administrative officer

paternity judgement -legal determination of fatherhood

plaintiff -person who brings an action, complains or sues in a civil case

presumption of paternity -a rule of law under which evidence of a man's paternity (e.g. voluntary acknowledgment, genetic test results) creates a presumption that the man is the father of a child. A rebuttable presumption can be overcome by evidence that the man is not the father, but it shifts the burden of proof to the father to disprove paternity.

probability of paternity -the probability that the alleged father is the biological father of the child as indicated by genetic test results.

public assistance -money granted from the State/ Federal Aid to Families with Dependent Children program to a person or family for living expenses; eligibility based on need

State Parent Locator Service (SPLS) -a service operated by the State Child Support Enforcement Agencies to locate noncustodial parents to establish paternity, and establish and enforce child support obligations

statute of limitations -the period during which someone can be held liable for an action or a debt--statutes of limitations for collecting child support vary from State to State

stay -an order by a court which suspends all or some of the proceedings in a case

TANF -Temporary Assistance to Needy Families; time- limited assistance payments to poor families. The program provides parents with job preparation, work and support services to help them become self-sufficient.

Uniform Interstate Family Support Act (UIFSA), and Uniform Reciprocal Enforcement of Support Act (URESA) -laws enacted at the State level which provide mechanisms for establishing and enforcing support obligations when the noncustodial parent lives in one State and the custodial parent and the children live in another

visitation -the right of a non-custodial parent to visit or spend time with his or her children

voluntary acknowledgement of paternity -an acknowledgement by a man, or both parents, that the man is the father of a child, usually provided in writing on an affidavit or form

wage withholding -procedure by which automatic deductions are made from wage or income to pay some debt such as child support; may be voluntary or involuntary

STATE CHILD SUPPORT ENFORCEMENT OFFICES

ALABAMA

Department of Human Resources
Division of Child Support
50 Ripley Street
Montgomery, AL 36130-1801
(334) 242-9300
FAX: (334) 242-0606
1-800-284-4347 *

ALASKA

Child Support Enforcement Division
550 West 7th Avenue, Suite 310
Anchorage, AK 99501-6699
(907) 269-6900
FAX: (907) 269-6813
1-800-478-3300 *

ARIZONA

Division of Child Support Enforcement
P. O. Box 40458
Phoenix, AZ 85067
(602) 252-4045 (no toll-free number)

ARKANSAS

Office of Child Support Enforcement
P.O. Box 8133
Little Rock, AR 72203
Street Address: 712 West Third
Little Rock, AR 72201
(501) 682-8398
FAX: (501) 682-6002
1-800-264-2445** (Payments)
1-800-247-4549** (Program)

CALIFORNIA

Office of Child Support
Department of Social Services
P. O. Box 419064
Rancho Cordova, CA 95741
(866) 249 0773 (toll-free)
FAX: (916) 657-3791
LA County - 1-800-615-8858**

COLORADO

Division of Child Support Enforcement
1575 Sherman Street, 2nd Floor
Denver, CO 80203-1714
(303) 866-5994
(no toll-free number)

CONNECTICUT

Department of Social Services
Bureau of Child Support Enforcement
25 Sigourney Street
Hartford, CT 06106-5033
(860) 424-5251
FAX: (860) 951-2996
1-800-228-5437** (problems)
1-800-647-8872** (information)
1-800-698-0572** (payments)

DELAWARE

Division of Child Support Enforcement
Delaware Health and Social Services
1901 North Dupont Hwy
P.O. Box 904
New Castle, DE 19720
(302) 577-4863, 577-4800
FAX: (302) 577-4873
(no toll-free number)

DISTRICT OF COLUMBIA

Office of Paternity and Child Support Enforcement
Department of Human Services
800 9th Street, SW, 2nd Floor
Washington, DC 20024-2485
(202) 442-9900
(no toll-free number)

FLORIDA

Child Support Enforcement Program
Department of Revenue
P.O. Box 8030
Tallahassee, FL 32314-8030
(850) 922-9590
FAX: (850) 488-4401
(no toll-free number)

GEORGIA

Child Support Administration
P.O. Box 38450
Atlanta, GA 30334-0450
(404) 657-3851
FAX: (404) 657-3326
1-800-227-7993* (for 706 & 912 area codes)
from area codes 404 & 770, dial code + 657-2780)

GUAM

Department of Law
Child Support Enforcement Office
238 Archbishop F.C. Flores, 7th Floor
Agana, GU 96910
(671) 475-3360
(no toll-free number)

HAWAII

Child Support Enforcement Agency
Department of Attorney General
Kakuhihewa State Office Building
Kapolei, HI 96707
(808) 692-7000
1-888-317-9081**

IDAHO

Bureau of Child Support Services
Department of Health and Welfare
450 West State Street, 5th Floor
Boise, ID 83720 - 0036
(208) 334-2479
FAX: (208) 334-0666
1-800-356-9868**

ILLINOIS

Child Support Enforcement Division
Illinois Department of Public Aid
509 South Sixth
Mariott Building
P. O. Box 19405
Springfield, IL 62701-1825
(217) 524-4602
FAX: (217) 524-4608
1-800-447-4278*

INDIANA

Child Support Office
402 West Washington Street, Rm W360
Indianapolis, IN 46204
(317) 233-5437
FAX: (317) 233-4925
1-800-622-4932**

IOWA
Bureau of Collections
Department of Human Services
Hoover Building - 5th Floor
Des Moines, IA 50319
(515) 281-5580
FAX: (515) 281-8854
(no toll-free number)

KANSAS

Child Support Enforcement Program
Department of Social & Rehabilitation Services
P.O. Box 0497
Topeka, KS 66601-0497
(785) 296-3237
FAX: (913) 296-5206
1-800-432-0152 (Withholding)
1-877-572-5722 (Collections)
1-800-432-3913 (Fraud Hotline)

KENTUCKY

Division of Child Support Enforcement
Cabinet for Families and Children
P. O. Box 2150
Frankfort, KY 40602
(502) 564-2285
FAX: (502) 564-5988

LOUISIANA

Support Enforcement Services
Office of Family Support
P.O. Box 94065
Baton Rouge, LA 70804-4065
(504) 342-4780
FAX: (504) 342-7397
1-800-256-4650* (Payments)

MAINE

Division of Support Enforcement and Recovery Bureau of Family Independence
Department of Human Services
Augusta, ME 04333
(207) 287-2886
FAX: (207) 287-5096
1-800-371-3101*

MARYLAND

Child Support Enforcement Administration
Department of Human Resources
311 West Saratoga Street
Baltimore, MD 21201
FAX: (410) 333-8992
1-800-332-6347*

MASSACHUSETTS

Child Support Enforcement Division
Department of Revenue
141 Portland Street
Cambridge, MA 02139-1937
FAX: (617) 621-4991
1-800-332-2733**

MICHIGAN

Office of Child Support
Department of Social Services
P.O. Box 30478
Lansing, MI 48909-7978
Street Address: 7109 W. Saginaw Hwy.
Lansing, MI 48909-7978
(517) 373-7570
FAX: (517) 373-4980
(no toll-free number)

MINNESOTA

Office of Child Support Enforcement
Department of Human Services
444 Lafayette Road, 4th floor
St. Paul, MN 55155-3846
(612) 215-1714
FAX: (612) 297-4450
(no toll-free number)

MISSISSIPPI

Division of Child Support Enforcement
Department of Human Services
P.O. Box 352
Jackson, MS 39205
(601) 359-4861
FAX: (601) 359-4415
1-800-434-5437(Jackson)**
1-800-354-6039 (Hines, Rankin, and Madison Counties)

MISSOURI

Department of Social Services
Division of Child Support Enforcement
P.O. Box 2320
Jefferson City, MO 65102-2320
(573) 751-4301
FAX: (573) 751-8450
1-800-859-7999**

MONTANA

Child Support Enforcement Division
Department of Public Health and Human Services
P.O. Box 202943
Helena, MT 59620
(406) 442-7278
1-800-346-5437*

NEBRASKA

Child Support Enforcement Office
Department of Social Services
P.O. Box 95044

Lincoln, NE 68509
(402) 471-9160
FAX: (402) 471-9455
1-800-831-4573*

NEVADA

Child Support Enforcement Program
Nevada State Welfare Division
2527 North Carson Street
Carson City, NV 89706-0113
(702) 687-4744
FAX: (702) 684-8026
1-800-992-0900*

NEW HAMPSHIRE

Office of Child Support
Division of Human Services
Health and Human Services Building
6 Hazen Drive
Concord, NH 03301-6531
(603) 271-4427
FAX: (603) 271-4787
1-800-852-3345* ext. 4427

NEW JERSEY

Division of Family Development
Department of Human Services
Bureau of Child Support and Paternity Programs
P.O. Box 716
Trenton, NJ 08625-0716
(609) 588-2915
FAX: (609) 588-3369
1-800-621-5437**

NEW MEXICO

Child Support Enforcement Bureau
Department of Human Services
P.O. Box 25109
Santa Fe, NM 87504
Street Address: 2025 S. Pacheco
Santa Fe, NM 87504
(505) 827-7200
FAX: (505) 827-7285
1-800-432-6217*

NEW YORK

Office of Child Support Enforcement
Department of Social Services
P.O. Box 14
One Commerce Plaza
Albany, NY 12260-0014
(518) 474-9081
FAX: (518) 486-3127
1-800-343-8859*

NORTH CAROLINA

Child Support Enforcement Office
Division of Social Services
Department of Human Resources
100 East Six Forks Road
Raleigh, NC 27609-7750
(919) 571-4114
FAX: (919) 881-2280
1-800-992-9457*

NORTH DAKOTA

Department of Human Services
Child Support Enforcement Agency
P.O. Box 7190
Bismarck, ND 58507-7190
(701) 328-3582
FAX: (701) 328-5497
1-800-755-8530*

OHIO

Office of Family Assistance and Child Support Enforcement
Department of Human Services
30 East Broad Street - 31st Floor
Columbus, OH 43266-0423
(614) 752-6561
FAX: (614) 752-9760
1-800-686-1556

OKLAHOMA

Child Support Enforcement Division
Department of Human Services
P.O. Box 53552
Oklahoma City, OK 73152
Street Address: 2409 N. Kelley Avenue
Annex Building
Oklahoma City, OK 73111
(405) 522-5871
FAX: (405) 522-2753
1-800-522-2922**

OREGON

Recovery Services Section
Adult and Family Services Division
Department of Human Resources
260 Liberty Street N.E.
Salem, OR 97310
(503) 378-5567
FAX: (503) 391-5526
1-800-850-0228*
1-800-850-0294*(Rotary)

PENNSYLVANIA

Bureau of Child Support Enforcement
Department of Public Welfare
P.O. Box 8018
Harrisburg, PA 17105
(717) 787-3672
FAX: (717) 787-9706
1-800-932-0211**

PUERTO RICO

Child Support Enforcement
Department of Social Services
P.O. Box 9023349
San Juan, PR 00902-3349
Street Address: Majagua Street, Bldg. 2
Wing 4, 2nd Floor
Rio Pedras, PR 00902-9938
(787) 767-1500
FAX: (787) 282-7411
(no toll-free number)

RHODE ISLAND

Child Support Services
Division of Administration and Taxation
77 Dorrance Street
Providence, RI 02903
(401) 277-2847
FAX: (401) 277-6674
1-800-638-5437*

SOUTH CAROLINA

Department of Social Services
Child Support Enforcement Division
P.O. Box 1469
Columbia, SC 29202-1469
(803) 737-5875
FAX: (803) 737-6032
1-800-768-5858**
1-800-768-6779*(Payments)

SOUTH DAKOTA

Office of Child Support Enforcement
Department of Social Services
700 Governor's Drive
Pierre, SD 57501-2291
(605) 773-3641
FAX: (605) 773-5246
(no toll-free number)

TENNESSEE

Child Support Services
Department of Human Services
Citizens Plaza Building - 12th Floor
400 Deadrick Street
Nashville, TN 37248-7400
(615) 313-4880
FAX: (615) 532-2791
1-800-838-6911* (Payments)

TEXAS

Office of the Attorney General
State Office
Child Support Division
P.O. Box 12017
Austin, TX 78711-2017
(512) 460-6000
FAX: (512) 479-6478
1-800-252-8014**

UTAH

Office of Recovery Services
P.O. Box 45011
Salt Lake City, UT 84145-0011
(801) 536-8500
FAX: (801) 436-8509
1-800-257-9156**

VERMONT

Office of Child Support
103 South Main Street
Waterbury, VT 05671-1901
FAX: (802) 244-1483
1-800-786-3214**

VIRGIN ISLANDS

Paternity and Child Support Division
Department of Justice
GERS Building, 2nd Floor
48B-50C Krondprans Gade
St. Thomas, VI 00802
(809) 775-3070
FAX: (809) 775-3808
(no toll-free number)

VIRGINIA

Division of Child Support Enforcement
Department of Social Services
730 East Broad Street
Richmond, VA 23219
(804) 692-1428
FAX: (804) 692-1405
1-800-468-8894*

WASHINGTON

Division of Child Support
Department of Social Health Services
P.O. Box 9162
Olympia, WA 98504-9162
Street Address: 712 Pear St., S.E
Olympia, WA 98504
(360) 586-3162
FAX: (206) 586-3274
1-800-457-6202**

WEST VIRGINIA

Child Support Enforcement Division
Department of Health & Human Resources
1900 Kanawha Boulevard East
Capitol Complex, Building 6, Room 817
Charleston, WV 25305
(304) 558-3780
1-800-249-3778**

WISCONSIN

Bureau of Child Support
Division of Economic Support
P.O. Box 7935
Madison, WI 53707-7935
Street Address: 201 E. Washington Ave.
Room 271
Madison, WI 53707
(608) 266-9909
FAX: (608) 267-2824
(no toll-free number)

WYOMING

Child Support Enforcement
Department of Family Services
2300 Capital Avenue, 3rd Floor
Cheyenne, WY 82002-0490
(307) 777-6948
FAX: (307) 777-3693
(no toll-free number)

*In-State Only
**Nationwide

REGIONAL OFFICES OF THE
OFFICE OF CHILD SUPPORT ENFORCEMENT

REGION I - CONNECTICUT, MAINE, MASSACHUSETTS, NEW
HAMPSHIRE, RHODE ISLAND, VERMONT

OCSE Program Manager
Administration for Children and Families
John F. Kennedy Federal Building
Room 2000
Boston, MA 02203
(617) 565-2478

REGION II - NEW YORK, NEW JERSEY, PUERTO RICO, VIRGIN
ISLANDS

OCSE Program Manager
Administration for Children and Families
Federal Building, Room 4048
26 Federal Plaza
New York, NY 10278
(212) 264-2890

REGION III - DELAWARE, MARYLAND, PENNSYLVANIA, VIRGINIA,
WEST VIRGINIA, DISTRICT OF COLUMBIA

OCSE Program Manager
Administration for Children and Families
150 South Independence Mall West, Suite 864
Philadelphia, PA 19104
(215) 861-4000

REGION IV - ALABAMA, FLORIDA, GEORGIA, KENTUCKY,
MISSISSIPPI, NORTH CAROLINA, SOUTH CAROLINA, TENNESSEE

OCSE Program Manager
Administration for Children and Families
101 Marietta Tower, Suite 821
Atlanta, GA 30323
(404) 331-2180

REGION V - ILLINOIS, INDIANA, MICHIGAN, MINNESOTA, OHIO,
WISCONSIN

OCSE Program Manager
Administration for Children and Families
233 Michigan Avenue, Suite 400
Chicago, IL 60601-5519
(312) 353-4863

REGION VI - ARKANSAS, LOUISIANA, NEW MEXICO, OKLAHOMA,
TEXAS

OCSE Program Manager
Administration for Children and Families
1301 Young Street, Room 945 (ACF-3)
Dallas, TX 75202
(214) 767-3749

REGION VII - IOWA, KANSAS, MISSOURI, NEBRASKA

Administration for Children and Families
601 East 12th Street
Federal Building, Suite 276
Kansas City, MO 64106

Write:
OCSE Program Manager,
Administration for Children and Families
233 Michigan Avenue, Suite 400
Chicago, IL 60601-5519
(312) 353-5926

REGION VIII - COLORADO, MONTANA, NORTH DAKOTA, SOUTH
DAKOTA, UTAH, WYOMING

OCSE Program Manager
Administration for Children and Families
Federal Office Building
1961 Stout Street, Room 325
Denver, CO 80294-3538
(303) 844-3100

REGION IX - ARIZONA, CALIFORNIA, HAWAII, NEVADA, GUAM

OCSE Program Manager
Administration for Children and Families
50 United Nations Plaza
Room 450
San Francisco, CA 94102
(415) 437-8463

REGION X - ALASKA, IDAHO, OREGON, WASHINGTON

OCSE Program Manager
Administration for Children and Families
2201 Sixth Avenue
Mail Stop RX-70
Seattle, WA 98121
(206) 615-2547

CHILD SUPPORT ENFORCEMENT RECORDS

Custodial Parent_____________________________________________________

Address _________________________________________________________

_________________________________________________________

Names of Dependent Children/ Dates of Birth

_______________________________________ _______________________

_______________________________________ _______________________

_______________________________________ _______________________

_______________________________________ _______________________

Noncustodial Parent__________________________________________________

Address(es) ______________________________________________________

______________________________________________________

______________________________________________________

Social Security Number/ Date and Place of Birth

______________________ ____________________________________________

Employer(s)/ Dates

_________________________________________ __________________

_________________________________________ __________________

_________________________________________ __________________

_________________________________________ __________________

_________________________________________ __________________

Child Support Enforcement Office

_____________________________________________________

_____________________________________________________

_____________________________________________________

Enforcement caseworker

_____________________________________________________

_____________________________________________________

Case Number ______________________________

State Enforcement Agency

___________________________________________________

___________________________________________________

___________________________________________________

Lawyer ___________________________________________________

___________________________________________________

___________________________________________________

Courts:

Custodial Parent _____________________________________________

_____________________________________________

Noncustodial Parent _____________________________________________

_____________________________________________

Present Support Obligation: $____________

To be paid _______________________


CHILD SUPPORT ENFORCEMENT CASE LOG


Action Taken

Date

Outcome


Action Taken

Date

Outcome


Action Taken

Date

Outcome

For more information on how the child support system works in your State, contact your State Child Support Enforcement agency. For general information about the Child Support Enforcement Program, contact the Office of Child Support Enforcement, 370 L'Enfant Promenade, Aerospace Building, Washington, D.C. 20447.

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